Stethoscope

Old Road | Tean | Stoke-on-Trent | ST10 4EG | telephone: 01538 722 323
For the Dispensary telephone: 01538 722 215

Blythe Bridge Primary Health Care

Tean Surgery

 

 

 

 

Appointments

For the Doctor

All consultations are by appointment only

Please ring the Surgery you wish to attend on the day you would like to be seen.  If this is difficult please inform the staff as 40% of all our appointments are available to pre-book.

To help us to ensure that the new system runs smoothly it would be appreciated if you:

  • Arrive on time. If you are late you might not be seen
  • Cancel any unwanted appointments
  • Question if you need to see the doctor or would the nurse be more appropriate

Our Nursing Staff are virtually always in attendance, and the Doctors may consider it appropriate to use their expertise to deal with your problem.

We aim to see 70% of patients well within 30 minutes of an appointment time assuming 10 minutes per consultation.  We review our performance but complex problems or emergencies may interfere with this and we would inform you if that were happening.  In return we expect to be informed if you are unable to keep your appointment.

Consulting Hours

  • Monday – Friday:
    • Morning Surgery: 08:30am – 12 noon
  • Monday – Friday:
    • Afternoon Surgery: 3:30pm – 6:00pm (Excl. Thursdays)

The Surgery is closed between: 12noon and 2:00pm

**Information about ‘Extended Access’**

Under the Extended Hours Primary Care Services programme, there is a requirement for patients to be able to access 1½ hours additional appointments after 6.30pm each week day and an effective weekend service based on the local needs of the area. All practices must be able to direct patients to the service and offer a choice of evening or weekend appointments on an equal footing to core hours appointments.

Please go to our New Page titled, Extended GP Access for more information

You can also learn more here: https://www.northstaffsccg.nhs.uk/your-services/extended-primary-care-services

Online Appointments

Patients can register with the surgery prior to using the online booking system, so please ask the reception staff to do this for you.  Patients will also be able to cancel ALL appointments thereby avoiding wasted appointments, even if you realise you cannot make your appointment at 2:00am!

Please click on the Emis link below if you have already registered with us for this service :

**Statement of Intent**

Please download and read our Statement of Intent regarding online booking of appointments, ordering of repeat prescriptions and by 31st March 2015 access to summary information (as a minimum) in their patient record.

For the Nurse – Both Surgeries

We operate a booked appointment system for all clinics. When booking your appointment please let Reception know what your appointment is for, so that they can advise you when would be the best time for you to come and the length of appointment you require.

  • Monday – Friday
    • 9:00am – 11:00am
    • 3:00pm – 5:45pm (Excl. Thursday)

For the Healthcare Support Worker

Tean Surgery

  • Tuesday and Wednesday mornings
    • 8:30am – 11:30am

Blythe Bridge Surgery

  • All day Monday
  • Tuesday & Wednesday afternoons

 

Skip to content