Stethoscope

Old Road | Tean | Stoke-on-Trent | ST10 4AG | telephone: 01538 722 323

Blythe Bridge Primary Health Care

Tean Surgery

 

 

 

 

Online Consult

Click on the image above to contact your Doctor Online and get Health Advice


 

Practice Leaflet

Download our Practice Leaflet


Statement of Intent

Please download and read our Statement of Intent regarding online booking of appointments, ordering of repeat prescriptions and by 31st March 2015 access to summary information (as a minimum) in their patient record.


Training Practice

We are an accredited GP training practice and you may be offered an appointment with one of our GP registrars. These are qualified doctors, who usually have several years of hospital experience.

We also have doctors spending time with us who have just qualified and are fully capable of seeing patients, but will be under supervision from one of the doctors in the Practice. Patients will sometimes benefit from a longer consultation time with these doctors.

Additionally, we have medical students visiting the Practice for short periods of time; they may be present with a Partner in consultations or in visits, but only with the patient’s permission.

Being a training practice our overall patient care and standards will be scrutinized and must remain high to maintain our training practice status.


What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.


Welcome

We operate a booked appointment system for all clinics.  40% of all our appointments are pre-bookable two weeks in advance for GP’s. Morning and afternoon appointments can be pre-booked in advance.  All Nurse appointments are pre bookable up to two months in advance.

Monday – Friday 8:00am – 6:00pm
(We are closed on Thursday afternoons)

The surgery is closed between 12noon – 2:00pm

Please note: Blythe Bridge Primary Care Centre is also available for appointments mornings and afternoons with the exception of Thursday afternoon.

Click here for the Blythe Bridge Primary Care Centre website

Doctors Consulting Times

8:30am – 12noon and 3:30pm – 6:00pm By appointment only

Day Morning Afternoon
Monday Dr V Tiguti Dr R Sripada
Tuesday Dr V Tiguti Dr M Byrareddy
Wednesday Dr R Sripada Dr V Tiguti
Thursday By Rotation CLOSED
Friday By Rotation By Rotation

Named Accountable GP

From 1st April 2015 onwards Practices are required, under the GMS contract, to allocate a named accountable GP to all patients, including children. It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment with any of the GPs in the practice. We have now allocated all patients to a named GP and all new patients registering will be allocated within 21 days of registration.

If you were registered with us before 1st April 2015 and were aged over 75 or are taking part in the Unplanned Emergency Admissions service provision, where you were allocated a care plan coordinator,  you will have already been allocated a named accountable GP and notified in writing – this named GP will remain the same and will not change.

Should you express a wish to change your named GP we will do our best to accommodate your wishes, but this cannot be guaranteed due to the different workload of our GPs who work full time and part time.  Please write to the Practice Manager with your request.

Chaperone Policy

Dr Pilpel & Partners is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
Please download our Chaperone Policy for further information.

NHS Constitution

The NHS belongs to the people. It is there to improve our health and well-being, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives. It works at the limits of science – bringing the highest levels of human knowledge and skill to save lives and improve health. It touches our lives at times of basic human need, when care and compassion are what matter most.
Please download the NHS Constitution Leaflet for more information

Parking

Please remember that parking spaces can be limited and the doctors need access at ALL times.

We would ask that consideration is paid to our neighbours and that you DO NOT obstruct the driveways to their homes.  The Tean surgery has a large car park at the bottom of Old Road and we respectfully request that this is your car park of choice allowing more parking for patients with limited mobility.

There is a large car park adjacent to the Blythe Bridge Primary Care Centre.

Urgent Cases

We are very proud of our full diagnostic and treatment facilities at our Surgeries therefore we are generally reluctant to offer “second best” medicine by trying to diagnose and treat you in your home.  If your problem is urgent we always fit you in, bypassing the waiting room if necessary.

Disabled Patients

The Surgery is fully equipped for disabled access, including toilet facilities.

COVID-19

An update on some of the changes at your GP Practice

All our doctor appointments will initially be telephone consultations.

If you need to be examined, the Doctor or Nurse will ask you to come in, please ring the bell to let us know you are here. If you can, come alone but carers are welcome. For your own safety you may be asked to wait outside or in your car.

Please wear a face covering when visiting the surgery. A face covering does not need to be a medical mask, it can be a homemade fabric mask or a scarf. Face coverings are not compulsory for children under 11 or anyone who has breathing problems. Due to the current situation we need to limit the number of patients in the practice . We are still OPEN but the main doors will be CLOSED. All appointment requests MUST be made by telephone. DO NOT COME TO THE SURGERY. Our Doctors will call you back, many matters can be dealt with over the phone, the Doctor will only ask patients to come to surgery if absolutely necessary.

Prescription Requests

Please continue to order your medication on line, by telephone or use the practice mailbox. You will not be able to collect your prescription from the Practice. Please inform us of your choice of chemist and we will send your prescription electronically.

Dispensing Patients

We are using a window to the left of the main doors at Tean to hand over patient medications. For now, we have changed our Dispensary opening hours to 9.00 – 12.00 noon and 2.00pm – 5.00 pm (closed Thursday pm). Our dispensary phone line is now manned between 10.30 – 12.00 noon and 2.30 – 4.00 pm (closed Thursday pm)

Nurse Clinics

Routine annual health check clinics have been suspended. However the following are ESSENTIAL and you should attend your appointment. Baby Immunisations, Zolodex, Pneumonia and Shingles vaccinations, Wound Checks, Urgent ECG’s, Smear Tests

We will keep you updated. If you have a mobile phone please ensure we have the correct number so we can send you text messages.

If you have any concerns please contact the practice on the usual telephone numbers. We understand that our phone lines will be busy, and this can be frustrating, we will do our best. Please share this information with friends, family and neighbours who are our patients.

Thank you for your understanding during this difficult time.